Replace the stack.
Own the intelligence.
The platform has a name: CarConnective — the AI infrastructure your group owns, not the hundred-and-first tool you rent. Fourteen modules across sales, fixed ops, F&I and reputation, all running on one connected brain above your DMS and CRM.
Many modules. One brain. Your store.
Each capability below is powerful on its own. Together — sharing one memory of every customer, every vehicle, and every interaction through CarConnective — they become the operating system no stack of disconnected vendors can match.
AI BDC & Voice — ConnectBDC
A tireless business development center that answers every call, web lead, and text in under fifteen seconds — day, night, weekend, holiday. It qualifies the buyer, books the appointment, and writes a clean note back to your CRM before a human ever touches the lead.
- Human-grade voice with real-time, sub-second turn-taking
- Speaks 10+ languages — switches to the caller's mid-call
- Appointment-set with calendar + DMS write-back
- Every conversation transcribed, scored, and logged
Trade Recovery & LeaseEnd AI
The owned vehicle is your cheapest inventory. CarConnective reads real equity, payoff, and mileage across your sold and lease book, then surfaces the owners who can trade up payment-neutral today — and runs the lease-end campaign before the competition gets the call.
- Equity and payoff math on every owned VIN
- Payment-neutral upgrade offers, surfaced automatically
- Four-stage lease-end campaign timed to maturity
- Ghost Lead Resurrection revives dead CRM deals
ServiceDrive AI & Recall Converter
Your service file is the most underworked asset in the store. CarConnective mines it continuously — surfacing open recalls, declined work, and lapsed maintenance, then reaching out at the right moment to fill the bays and lift effective labor rate.
- Recall Converter matches live recall campaigns to your VINs
- DeclineRecovery & FirstService re-book lapsed and missed work
- ServiceLine AI + BayFill load-balance the drive
- Hands-free status updates and approvals by text
F&I ReEngagement
Equity, mileage, and lender-fit run quietly in the background across your portfolio — so the customer who was upside-down last year comes back the moment a new deal pencils. Your F&I managers spend their time presenting, not chasing.
- Portfolio equity and payment-match monitoring
- Lender packaging and structure suggestions
- Compliance and stipulation checks built-in
- Audit trail on every deal for your comptroller
Sentinel Auto
Reviews are requested at the exact moment of delight, responded to in your store's voice, and escalated to the right manager the instant sentiment slips — Sentinel intercepts the detractor before they ever post, turning your CSI into a compounding asset.
- Detractor interception before the public review
- Perfectly-timed review requests across channels
- On-brand responses to every review, automatically
- Sentiment routing to the right department head
CarConnective — the data fabric
The infrastructure beneath all of it. CarConnective reads the live vehicle — oil life, mileage, battery, diagnostics — and fuses it with your DMS, CRM, the live market, recall signals and the OEM brain into one source of truth. Every module above runs on it, and the Operator Dashboard shows the whole group on one pane.
- Live connected-vehicle signal across 40+ automakers
- One fused valuation and payment engine for every module
- Operator Dashboard — one pane across every rooftop
- SOC 2-aligned: tenant isolation, consent, audit trail
See the platform on your numbers.
We'll map your lead flow and service file, then show you exactly which systems would move the needle first — and what they'd recover.